Full life-cycle management of physical records from creation through final disposition.

Infolinx Customers

  • Infolinx has been one of the best vendor experiences I've had in my 15 years at this agency. The system they tailored for our needs has more than met our needs. The turnaround times on code issues or repairs is incredibly quick, as they seem as invested in the success of our system as much as we are. Really, an excellent vendor. It’s changed the way we do business, made us leaner, more efficient and it has even enabled my staff.
    Michael Shea
    Records Center Manager
    Texas State Library and Archives Commission
  • Just wanted to pass along my appreciation of your team and the support they have given us during this migration time. They have been great to work with on all levels!
    Tammi Pusheck
    Records Management Supervisor
    Wyoming State Archives
  • Infolinx worked with us to develop a much more robust system than we had imagined at the onset of our project. Our 'University Records Management Application' serves as an enterprise-wide records inventory tool that will help our departments keep much better track of the records they are responsible for in both physical and electronic format. Our users are excited about the capabilities of our new system and anticipate the advantages of a centralized system in our very decentralized environment. We can't wait to take advantage of the additional capabilities of our tool as our program expands.
    Lori Kressin
    URMA Project Manager/Electronic Records Analyst for the UVa Information Security
    Policy and Records Office
  • Infolinx handles our custom-designed hierarchical, small-bucket records classification schedule in a straightforward and intuitive manner. The records management functions, including records creation, transferal, retention, and ownership, are powerful and easy-to-use. Overall, the amount of end-user input that has gone into Infolinx's design has made the implementation and training process a lot easier, and the CRD staff appreciates all the little things that make their jobs easier.
    Jon Weston
    Lead Application Specialist
    File IT
  • It took staff several years to assess agency needs, evaluate and select software because of the size and scope of the Library's collections, programs, and services. Staff representing State Records, Local Records, Private Papers, Imaging Services, Access Services, Records Analysis Services, the State Records Center, and Information Technology worked on the Infolinx project to create the unified system.
    Sandra G. Treadway
    Librarian of Virginia
  • We chose Infolinx because the Infolinx WEB™ software interface was intuitive and designed with the end-user in mind. CRD's IT department support of the software was predicated upon its true thin client architecture and role-based security features.
    Susan Norrington
    Manager Corporate Strategic Initiatives
    Capital Regional District
  • The system is user friendly and allows for both quick efficient records searches and new file creation.
    Chance Dixon
    Archivist and Corporate Records Manager
  • The customer service has been above and beyond what I anticipated which lends itself to the success we have realized so far.
    Stacie Barclay
    Manager of Records, Information and Privacy
  • Prior to Infolinx, finding one paper medical record amongst hundreds of paper medical records was like trying to find one specific needle in a stack of needles. The project manager, software engineers, and other technical support personnel with Infolinx made the system development life cycle a smooth process.
    Wade Benton Wright
    Operations Supervisor for Health Information Management
  • We do things big in Texas, so we tasked Infolinx with creating an inventory tracking, microfilm producing, training, billing, and retention-scheduling behemoth. Working with their programmers and project leads has been a fantastic experience for my staff and I. They are as invested in our success as we are, and our partnership has created an amazing system that we are mutually proud of. We are more efficient, precise and transparent than ever before, due to our fruitful collaboration with Infolinx. Some vendors offered nothing but flexibility, others told us we would need to bend every process to their system, Infolinx hit the mark by starting with a robust system out of the box and the team with the creativity and knowledge of the records world to customize their product to meet the unique needs of a government agency of our size and scope.
    Michael Shea
    Records Center Manager
    Texas State Library and Archives Commission

Records Management Software

Software

Infolinx provides enterprise software solutions for managing the full life cycle of records and information. Our leading physical records management software system enables organizations to manage physical records from creation to destruction from a single, browser-based application.

Features include retention schedule and legal holds management, seamless integrations with Enterprise Content Management and off-site storage providers, robust searching, online requesting, complete audit history, location reconciliation, supply item ordering, integrated RFID file tracking, space management with charge-back functionality, extensive reporting capability, advanced security configurations, workflow email notifications, and legacy data sharing.

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Technology

As a leading provider of enterprise physical records management software, Infolinx implementations include a true thin-client, browser-agnostic application supporting server virtualization and integrations with enterprise content management, off-site storage, and color-coded label providers, in addition to barcode and radio-frequency identification devices. The Infolinx WEB application also features single sign-on authentication and contemporary relational database compatibility.

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Services

Our staff of project and Certified Records Managers possesses extensive years of experience in the records management industry and are available to assist with a variety of records management needs. Our services include professional consultation concerning records management best practices, requirements analysis, software design and implementation, data conversions, and professional business services including physical records inventories, relocations, and conversions.

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Partners and Links